Privacy Policy

Last updated: November 10, 2025

This Data Privacy Addendum applies to invoiceninja.com, app.invoiceninja.com, and invoiceninja.org.

Personal Information Collected

  • Account username and email
  • Company details (name, website, ID, VAT number, phone, address)
  • Sub-user names and emails
  • Company demographics (size, industry)
  • Geolocation based on IP address
  • Billing information (last 4 card digits, expiration, address — paid accounts)

Third-Party Data Access

Per GDPR requirements, the following vendors access user data: Cloudflare, Google Apps, Stripe, PayPal, Postmark App, Luis.ai.

Data Portability & Export

Export account data via Settings in CSV, XLS, or JSON formats. Enterprise users can export documents as ZIP files.

Data Deletion

Three irreversible options: delete entire account, purge company data while keeping login, or purge individual client records.

Data Retention

Free accounts inactive for three months face permanent deletion.

Cookies

Cookies are used for traffic analysis and statistical purposes only.

Contact

privacy@invoiceninja.com or legal@invoiceninja.com