Terms of Service
Last updated: February 1, 2026
Version 1.0.2 — February 1, 2026
These terms apply to invoiceninja.com and related domain extensions (.org, .net, .app, .co, .io, invoicing.co, invoice.services, invoice.ninja).
Right to Amend; Unilateral Modification
Invoice Ninja LLC reserves the absolute, unrestricted right to modify, amend, replace, suspend, or terminate these Terms of Service, in whole or in part, at any time and for any reason, at its sole discretion, without prior notice to you.
Any such modifications shall become effective immediately upon posting to the website, application, or related services, or upon any other notice method Invoice Ninja LLC elects to use. Your continued access to or use of the services after such modifications constitutes your irrevocable acceptance of the amended Terms.
If you do not agree to the modified Terms, your sole and exclusive remedy is to immediately cease all use of the services and close your account. Continued use shall be deemed conclusive evidence of acceptance.
Definitions
"Account Holder" — any individual or entity that installs, configures, self-hosts, or operates the Invoice Ninja platform, whether in a self-hosted or hosted environment.
"Invoice Recipient" — any third party who accesses the platform solely to view, receive, or pay invoices issued by an Account Holder, and who does not maintain an administrative account on the platform.
"Customer Data" — all data, documents, invoices, files, content, and information input, uploaded, generated, or processed through the platform by or on behalf of an Account Holder or Invoice Recipient. The terms "data" and "content", when used in this Agreement, refer collectively to Customer Data and shall have the same meaning.
Eligibility
Users must be at least 18 years old and not previously suspended from the platform.
Personal Responsibility
Users must maintain confidentiality of usernames and passwords. Account holders are responsible for all activity within their account.
Your Obligations
You are solely responsible for, and Invoice Ninja disclaims all liability for, the provision of any goods or services sold to your customers or users as part of your use of the Invoice Ninja platform, and any obligations you may owe to your clients.
Customer Service
Customer service for your business is your responsibility. We provide customer service to you the account user, for use of the Invoice Ninja platform.
You are solely responsible for all customer service policies and issues relating to your goods or services, including pricing, order fulfillment, cancellations or no shows by you or a customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback concerning experiences with your personnel, policies or processes. In performing customer service, you will always present yourself as a separate entity from Invoice Ninja.
Platform Service & Data Use
You hereby grant Invoice Ninja a non-exclusive, fully sublicensable, worldwide, royalty-free right to collect, use, copy, store, and transmit data solely for the purpose of providing services to User Accounts.
Data Ownership
Account holders own all data generated in their accounts. Invoice Ninja will not access, modify, or distribute user data without authorization.
Data Limitations & Plan Pricing
Invoice Ninja reserves the right to update our pricing plans, free offerings, and data limitations periodically as we see fit for operations, at any time without notice.
Deleted Account Restoration
Restoring deleted accounts costs $140 for Free accounts and $70 for Pro/Enterprise accounts.
Data Retention
Free accounts inactive for three months are scheduled for irreversible deletion.
Pro & Enterprise Auto-Billing
Signing up for paid plans constitutes agreement to auto-billing. Monthly subscribers can cancel for full refund within their active month. Annual subscribers have a 30-day grace period.
PEPPOL Credits
PEPPOL credits ($50/500 or $100/1000) remain valid for one year from purchase and are 100% non-refundable.
Payment Disputes
By creating an Invoice Ninja account you agree to not file any payment dispute against your monthly or annual "Pro" or "Enterprise" plan membership fee.
If you file a dispute for the cost of your monthly membership you are agreeing to forfeit the entire month cost and your account will be frozen.
If you file a dispute for the cost of your annual membership you are agreeing to forfeit the entire year cost and your account will be frozen.
Limited License & Termination of Use
Invoiceninja.com grants User Accounts & Clients a limited license to access the invoiceninja.com services such as User Account creation and all invoiceninja.com services, and Client services such as viewing invoices & quotations & proposals, downloading PDF, and printing invoices. This limited license may be revoked if deemed legally necessary without notice or penalty.
You will lose your license to use the Service if you violate any provision of this Agreement. Invoice Ninja's policy is to investigate violations of this Agreement before terminating/deactivating accounts, however the decision to terminate any User account is the sole discretion of Invoice Ninja.
Prohibited Activities
Impersonation, deceptive billing practices, phishing, and use of automation for unauthorized invoice distribution are strictly prohibited.
Restricted Businesses
The following categories of businesses and business practices are restricted from using the Invoice Ninja platform ("Restricted Businesses"). In certain cases, businesses listed below may be eligible for processing with explicit prior approval, however businesses that offer illegal products or services are never eligible to use the Invoice Ninja platform.
By opening an account with Invoice Ninja you are confirming that you will not use the Invoice Ninja platform in connection with the following businesses, business activities, or business practices, unless you have received prior written approval.
It is prohibited to use the Service for any dealings, engagement, or sale of goods/services linked directly or indirectly with jurisdictions deemed high risk, such as but not limited to, Cuba, Iran, North Korea, Crimea Region, and Syria.
You may not use the Payment Services for the following businesses or business activities:
- any illegal activity or goods illegal in the location of seller or purchaser,
- paraphernalia that may be used for any illegal activity,
- buyers clubs, including dues associated with such clubs,
- credit counselling or credit repair agencies,
- credit protection or identity theft protection services,
- direct marketing or subscription offers and/or services,
- infomercial sales,
- internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed absent a physical visit),
- unauthorized multi-level marketing businesses,
- inbound or outbound telemarketers,
- prepaid phone cards or phone services,
- rebate based businesses,
- betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races,
- manual or automated cash disbursements,
- prepaid cards, checks, insurance or other financial merchandise or services,
- sales of money-orders or foreign currency,
- wire transfer money orders,
- high-risk products and services, including telemarketing sales,
- automated fuel dispensers,
- sales of (i) firearms (ii) and ammunition,
- internet/mail order/telephone order of age restricted products (e.g., tobacco, alcohol),
- hate or harmful products.
Monitoring, Enforcement, and Immediate Termination
We reserve the right, but do not assume the obligation, to:
- Monitor account activity for suspected fraud, abuse, or violations of these Terms;
- Suspend or terminate any account immediately and without prior notice if we believe, in our sole discretion, that the account is being used for prohibited activities;
- Disable invoices, payment links, or accounts associated with suspected fraudulent activity.
No refunds will be issued for accounts terminated due to violations of this section.
Cooperation with Law Enforcement and Legal Action
You acknowledge and agree that:
- We may cooperate fully with law enforcement agencies, regulators, financial institutions, and affected third parties in investigating suspected fraud or illegal activity;
- We may disclose account information, transaction data, IP addresses, and related records as required by law or deemed reasonably necessary to prevent harm or fraud;
- We reserve the right to pursue all available legal remedies, including civil action, to recover damages, costs, and attorneys' fees arising from your misuse of the Service.
No Verification of Users or Invoices
Invoice Ninja does not verify the identity, legitimacy, licensing, branding authority, or business practices of User Accounts or the accuracy, legality, or validity of any invoice, payment request, or communication sent through the Service.
Recipients of invoices ("Clients") acknowledge that all invoices are issued solely by User Accounts and not by Invoice Ninja, and that Invoice Ninja makes no representation or warranty regarding their authenticity.
Client Responsibility
Clients are solely responsible for verifying the identity, legitimacy, and authority of any sender prior to making payment. Invoice Ninja shall not be liable for payments made in error, reliance on misleading invoices, or failure to independently verify a sender.
No Duty to Detect or Prevent Fraud
Invoice Ninja does not guarantee detection or prevention of fraudulent activity and assumes no obligation to identify, investigate, or prevent unlawful conduct prior to its occurrence.
We Can Name You
Invoice Ninja reserves the right to notify affected brands, recipients, or authorities of misuse, including disclosure of the User's business name and contact information where legally permitted.
Zero Tolerance for Fraud
The Company maintains a zero-tolerance policy for fraud, impersonation, phishing, or deceptive invoicing. Any such use of the Service will result in immediate termination and may be reported to relevant authorities.
Consent to Communications
By creating an account with Invoice Ninja, you agree to receive periodic communications from us, including newsletters, promotional offers, and updates regarding our services. These communications may be sent via email and/or newsletter client. You can choose to opt out of receiving certain communications by following the unsubscribe instructions provided in these emails or by adjusting your account settings.
Please note that Invoice Ninja follows CAN-SPAM Act and GDPR guidelines.
Limited Liability
User Accounts and Clients agree to indemnify, defend, and hold invoiceninja.com, its directors or employees harmless against any and all liability and cost as a result of using invoiceninja.com. User Accounts and Clients shall not assert any claim or allegation of any nature whatsoever against invoiceninja.com, its directors or employees.
Invoiceninja.com shall not be liable for damages of any kind, including but not limited to loss of site use, loss of profits or loss of data, tort or otherwise, arising out of or in any way connected with the use of or inability to use invoiceninja.com.
You shall defend, indemnify and hold harmless invoiceninja.com from any loss, damages, liabilities, expenses, claims and proceedings arising out of your use of invoiceninja.com.
Indemnity
(i) You agree to protect, defend, indemnify and hold harmless Invoice Ninja and its officers, employees, and third-party service providers from and against all claims, demands, costs, expenses, losses, liabilities and damages of every kind (including reasonable attorneys' fees) imposed upon or incurred by Invoice Ninja directly or indirectly arising from your use of and access to the Invoice Ninja site & platform;
(ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or
(iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right.
Governing Law
This Agreement is governed by the laws of the State of Florida, USA. Disputes shall be brought exclusively in Florida courts.